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VIP Support 2017-07-24T17:14:15+00:00

Happy Customers Are Our Number One Priority

The VIP Support is at the heart of our offer as we believe that too many small business owners cannot tap into the cloud’s real power due to its inner complexity. Instead of big cloud vendor’s support offer, our VIP support comes included with all our products for free, and with our Network product we truly are your own remote IT department.

Offload and Innovate

Focus on innovation and growth by offloading support to our team. Free up time for your IT to innovate.

Reduce Risk with our Experts

Leave the burden of migrating, setting up and maintaining your infrastructure to us and focus and developing your business.

Trust Us

We are your dedicated IT team, available 24*7*365 by email, phone, or via our ticketing system.

What’s Included?

Everything!

(full support capability requires Network product)

  • 24*7*365 Support

  • Reach us by phone, email, or through our efficient ticketing system

  • Guaranteed 15 minute response time by our experts

  • Monitoring and Alerts

  • Managed Updates and Changes

  • Backups and Restorations

  • Flexibility: Allow our support to modify your service or do it yourself

  • Access to our Knowledge Base

  • Comprehensive Service Level Agreement

Our Customers Say

I’m super pleased with the Cloud-Xpress services and the expert VIP Support team.

Phil Becker, Fiducial, Inc

I’m super pleased with the Cloud-Xpress services and the expert VIP Support team.

Phyllis Becker, Fiducial, Inc

Transform your IT into a competitive advantage

Contact Us To Learn How