Happy Customers Are Our Number One Priority
The VIP Support is at the heart of our offer as we believe that too many small business owners cannot tap into the cloud’s real power due to its inner complexity. Instead of big cloud vendor’s support offer, our VIP support comes included with all our products for free, and with our Network product we truly are your own remote IT department.
What’s Included?

Everything!
(full support capability requires Network product)
24*7*365 Support
Reach us by phone, email, or through our efficient ticketing system
Guaranteed 15 minute response time by our experts
Monitoring and Alerts
Managed Updates and Changes
Backups and Restorations
Flexibility: Allow our support to modify your service or do it yourself
Access to our Knowledge Base
- Comprehensive Service Level Agreement
Our Customers Say

I’m super pleased with the Cloud-Xpress services and the expert VIP Support team.

I’m super pleased with the Cloud-Xpress services and the expert VIP Support team.